Our Satisfaction Guarantee

We stand by the quality and effectiveness of our shampoo products — and we want you to love it as much as we do. That’s why we offer a Satisfaction Guaranteed or Your Money Back policy for all first-time customers.

If you’re not happy with your results, we’ll give you a full refund. Simple as that.

Here’s How It Works:

1: Try It for 30 Days: Use the shampoo consistently and as directed for a full 30 days.

2: Document Your Journey: Take clear before and after photos to show your experience.

3: Tell Us What Happened: Submit a short but detailed feedback form on your results — good or bad. We want to hear it all.

4: Send It Back: Mail us back the empty bottle (yes, empty — we want you to give it a real shot!).

Once we receive everything, we’ll process your full refund — no questions asked.

Important Notes:

• This guarantee is only available for first-time customers.
• All refund requests must be made within 30 days of receiving your product.
• Your after photos may be featured on our website to help others on the same journey.
• All three items — empty bottle, before & after photos, and feedback — are required for eligibility.

Have questions? Reach out to our team at info@mizuji.sg

 

Return & Refunds - Non-Shampoo Products

All non-shampoo products are non-refundable.

 

Changes to Returns & Refund Policy

We reserve the right to modify or update this policy at any time without prior notice. Any changes will be posted on our website.

 

For further assistance or questions regarding our refund policy, please contact us at:
Address: 9 Yishun Industrial Street 1,
Northsping Bizhub #04-84
S768163
Phone: +65 97676153
Email: info@mizuji.sg